Support

Help with serial writing, mystery games, drafts, and exports.

We're here to help you finish your stories. Browse common questions below or email us — we typically respond within 2 business days.

Email 17301299106@163.com

Getting Started

What is Lucineer?

Lucineer is a lightweight story workspace. Write serial pieces with four beats (Hook, Conflict, Peak, Cliffhanger) or build murder-mystery games with characters, clues, and phase scripts. Catalog inspiration is available on demand — the editor stays central.

Do I need an account?

No. Version 1.0 stores projects locally on your device. No sign-in is required.

Serial vs Mystery Game?

Serial is for one finished short piece (~800–1500 words) across four beats. Mystery Game is for a host-led session with 3–5 players — you'll fill characters, at least 8 clues, and phase scripts before marking Ready.

Drafts & Saving

Will I lose my work?

Lucineer auto-saves drafts while you write. Use Save in the editor to mark a project Ready when complete. If you leave with unsaved edits, you'll be prompted to save a draft or discard changes.

What's the difference between Draft and Ready?

Draft means work in progress. Ready means your piece meets completion rules (all four beats filled for Serial; characters, clues, and phases complete for Mystery Game).

I deleted the app — can I recover projects?

Projects are stored on your device. Uninstalling the App removes local data. Export PDF or copy text regularly if you need backups.

Catalog

What is the Catalog?

Catalog is an in-flow inspiration library — genres, synopses, and story elements to pin into your project. It is not a streaming or watchlist app.

Privacy & Ads

Does Lucineer use advertising?

Future versions may integrate advertising partners such as ironSource. Where applicable, iOS will ask for your permission before using IDFA for personalized ads. See our Privacy Policy for details.

Contact

Email: 17301299106@163.com

When reporting a bug, please include your device model, iOS version, and Lucineer version (Settings → About).